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WEBSITE TERMS AND CONDITIONS

1.IMPORTANT LEGAL NOTICE


This page tells you the terms and conditions on which we provide our services. Please read these Website Terms carefully before ordering any products from our Website. You should understand that by ordering products via the Website, you agree to be bound by these Website Terms.

1.1 Mumbai-Tiffin provides a way for you to place your orders for takeaway online via our website.

1.4 If your order is taking longer than expected or you have any other problems with your order you can contact us via telephone 07853146043

1.5 Customer satisfaction is extremely important to us. In the unlikely event that you are dissatisfied with the quality of food ordered through this website, please contact us within 12 hours.

1.6 Mumbai-Tiffin may revise these Website Terms at any time. You should check this Website regularly to review the current Website Terms, because they are binding on you. You will be subject to the policies and terms and conditions in force at the time that you order products from us.

2. HOW TO MAKE AN ORDER AND HOW IT IS PROCESSED


2.1 If at any time prior to you clicking on the payment, you decide that you do not wish to proceed with your order, you can go back or close the application window.

2.2 On receipt of your order, Mumbai Tiffin will begin processing your order and we will send you notification by email that your order has been received and that your order is being processed.

2.3 Where any payment you make is not authorised you will be returned to the previous page on the Website and we shall not be obliged to provide the services.

2.4 Please note that once you have made your order and your payment has been authorised you will not be able to cancel your order.

3. PRICE, PAYMENT & REFUND


3.1 Prices will be as quoted on this Website. These prices include VAT but may exclude delivery costs, which will be added to the total amount due where applicable.

3.2 Payment for all orders must be by credit or debit card as stated on this Website or in cash at the point of delivery to you.

3.3 Payment for the monthly plan must be made in advance. If in any way a customer wants to cancel the plan, can cancel anytime with giving us at least  2-3 days notice. If a customer starts the plan on 7th of the month, the plan will run until 6th of the next month. Suppose, if customer decided to cancel the plan on 15th of the starting month, then has to notify us by 12th and the price will be charged until the 15th and will be refunded back to the customer. The refund  usually takes 1-2 working days but may take upto 5-7 working days to get back to customer account.

4. SERVICE ACCESS


4.1 While Mumbai-Tiffin tries to ensure this Website is normally available twenty four (24) hours a day, Mumbai-Tiffin will not be liable if this Website is unavailable at any time or for any period.

4.2 Access to this Website may be suspended temporarily and without notice.

4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.

5. DISCLAIMER


5.1 While Mumbai-Tiffin tries to ensure that information on this Website is correct, we do not promise it is accurate or complete. Mumbai-Tiffin may make changes to the material on this Website, or to the services and prices described in it, at any time without notice.

5.2 I Mumbai-Tiffin provide you with access to this Website and our services on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for these Website Terms might apply in relation to this Website and the services that we provide).

5.3 PLEASE NOTE: Mumbai-Tiffin goes to great effort to provide accurate information, item names and descriptions on the menus. If you are in doubt about allergy warnings or contents of a dish, it is best to confirm with us directly prior to ordering.

6. YOUR STATUS


6.1 By placing an order through our Website, you warrant that:
(a) You are legally capable of entering into binding contracts; and
(b) You are at least 18 years old.

7. WRITTEN COMMUNICATIONS


Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

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